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So I talked to another owner today and found out that there is a software update for any of you that are having this problem like a few of us have. I took it in a while back and they replaced the button but now its not working again. Ill have to get this done soon.
 

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Mine was a shock sensor gone bad, and mine works great now. Have them check that.
Flat Iron dealership in Colorado found my problem. they said I was the first...lol
 

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My close button started working intermitantly last month. Some times it closes, some times it does not. I will take it in next month after I get back in the USA
 
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