NOTE: As a result of this experience, Curt has redesigned and tested the hitch for Evoque. Redesigned model number is Curt #13141. It will be in production soon according to a representative from Curt on 11/27/2012.
After a lot of trouble and persistence, I had a Curt Hitch made for Evoque installed yesterday. I do believe Curt's design is off in the hole placement by about 1.5 inches, which then required modification of the hitch. I hired a professional installer who has installed over 500+ hitches in his lifetime. Note the Curt instructions say "30 minute installation" and "intermediate level of difficulty." Due to the dimensions of the hitch holes not matching the holes of the Evoque, installation ended up being 5.5 hours and quite difficult to modify the hitch to fit. The installer was paid by the hour, so it became an expensive hitch very quickly.
I ordered the Curt Hitch #13128 from AutoAnything.com for $132 and it arrived within 24 hours with regular free shipping. Quite amazing.
Here's the before picture.
First major step was to lower the exhaust, which requires a removal of a screw and two rings. This took about 20 minutes and some careful force.
Then he removed the heat shield on the inside (easy removal of 8 screws) and trim the center and both ends with a tin snipper (no photo). Then the bumper needs to be cut. Marked the cut lines with masking tape shown in photo below.
He cut the bumper with a small saw. The directions say to cut 3.5" wide. We found the opening needed to be closer to 3.75" and is not quite centered, which is one of two reasons why I think Curt's design dimensions are not correct.
Here is where the big trouble started. He wiggled the hitch in under the bumper and loosely attached a screw on the passenger side. Then when he scooted over to the driver's side, neither hole lined up. It was off by an entire 1.5 inches, as you can see from the photo where you can barely see the hole through the opening in the hitch.
After about an hour and a half of trying to wiggle and pry each side, taking it off and putting screws back in a different sequence, he could not get it to line up. I called AutoAnything customer service who agreed to return this hitch and ship me out a new one. Kudos to their customer service.
I received the second Curt hitch #13128 and will try again. Same result. The holes do not line up, and there is no way to get the bolts in on one side. The second hitch from Curt was off by about 1.25", enough to cause major problems.
I also tried to capture that the center of the hitch is not quite center with the bumper. It is 0.5" over toward the driver's side and off center. Thus, when we cut the hole in Step 2 in the center of the bumper, the second hitch does not line up either.
So the installer bent and drilled new holes in the hitch, incurring another 1.5 hours in labor cost for me for this step. And that worked!
Hitch looks great and is solid. Photo shown with Curt metal hitch cover in black and Thule locking hitch pin. I'm going to contact Curt customer service today to let them know their hitch design is off and see if they will do anything about my high labor costs to overcome their incorrect design.