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Discussion Starter #1
Hi Guys,
While new to the forum, I wanted to share my experience at Sudbury Range Rover. It was superb.
I dealt with Ben Meunzberg, (Manager), Anthony Belmonte (salesperson), and Michael White.
They treated me extremely well, and I could either order one to my specs or alternately, one was coming in shortly very close to what I hoped for. Ironically, the one which was imminently due, turned out to be better in terms of color combinations: it's very classy, Baltic Blue and various combinations of grey (sirrus), inc nav, cold climate package etc.
The guys could not have been more gracious and thoughtful. They helped out with all aspects of price, accessories, delivery etc.
At no time was there any pressure, and I can assure you that it is definitely a BS free environment.
I wholeheartedly recommend them.

Max.
 

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Thanks for sharing, always love to hear positive reviews! Sometimes it seems people only share comments and reviews if the experience was negative.
 

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That is always nice to hear when a dealer takes care of you or makes the sales experiance pleasent. That does not seem to happen very often.

Knoxville (TN) Land Rover was easy to deal with also. It was the most painless automobile transaction I have ever done. Zero pressure, test drive with just me and the wife no sales person. Delivery was seamless.

The only other high dollar sales that have ever gone so well are with Harley dealer I use, no wonder I am a many time repeat customer there. Owner of the harley dealer does his auto business with Knoxville Land Rover.
 

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Thanks for the info. I am going to go looking at the colors and styles of the Evoque and I will pop into Sudbury and see if I can talk to Anthony about their cars This was a great heads up. And being from Malden Mass as well, let me know if you like/dislike anything about your new slick truck.

Eric
 

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@Maxw: Has Sudbury resolved the problem with your original vehicle?? Sorry to be negative, but as I expressed in your Blue Screen of Death thread my sales experience with them was terrible, and I'm curious if they resolved the issues as promised.
 

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Eric,
Be sure to shop dealers as well as you'd shop for the vehicle... This was the only mistake I made - I went with the local dealer and was not a happy camper. If you're in Malden check out Boston Land Rover or even Jake Kaplan in Norwood, which I hear great things about (and they have 2 stores - 1 in RI - so they probably have more inventory choices).

As far as the Evoque is concerned, it's a great vehicle to drive with excellent handling and comfort, but if you're looking for a truck you'll find there's very little storage capacity.
 

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Thanks for the info. I went to Norwood and Hanover today to look at the colors. I think I have landed on the one that I want, and I might order it tomorrow. The truck has enough room for me. I don't think I need too much, but enough for what I need. I am excited about the new car, and new toys. Looking forward to posting on here more.

Eric
 

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Discussion Starter #9 (Edited)
Service issues resolved promptly and without issue.

They were communicative and helpful throughout.
Overninght to replace part, another day to confirm/check issue was resolved. I was fine waiting as I had a loaner with zero hassle.

I think they've demonstrated that they're a very good group in my experience.

They were not the first dealership I aproached. There is a vast spectrum of responses to my enquiries from indifference to arrogance.

The current manager, Mike White, has only been there for 6 months and has a wealth of experience. He sets the tone and deals with consumer issues, be they positive or negative. I suspect that this role directly impacts upon the approach to customers. I would suggest you approach him and go from there.

Best of luck.
 

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Discussion Starter #10
Replacement Evoque ordered last week;

Baltic Blue, Cirrus interior and liner, Premium Package(Nav and upgraded sound), Cold Climate package, Sat radio, 20" wheels(shadow color), LoJack.

Dealer was great, and am just waiting for news at this point.

Thanks all !:)
 

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Replacement Evoque ordered last week;

Baltic Blue, Cirrus interior and liner, Premium Package(Nav and upgraded sound), Cold Climate package, Sat radio, 20" wheels(shadow color), LoJack.

Dealer was great, and am just waiting for news at this point.

Thanks all !:)
It sure sounds like they are treating you right. Did they say how long on your order? It sure sounds like it will be sharp looking and nicely equiped. The upgraded sound system is Fantastic.
 

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Discussion Starter #12
They said probably towards end of May.
They remarked that they'll have a better idea when they receive their next allocation of vehicles.
Since it's being built though, I believe they can follow the order electronically also.

Looking forward to receiving it, but just driving around in the present one and learning all of it's nuances is a lot of fun.
 

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Looking forward to receiving it, but just driving around in the present one and learning all of it's nuances is a lot of fun.
May is not to far off.

What are you driving around in, the one that had the troubles?
 
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